Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what happens once your message lands with us.
The Best Way to Contact Our Team
Email is the most reliable channel for reaching us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work of a real response. A quick note on what your message is about helps us route it to the right person and get back to you faster.
We aim to reply within two working days. During busier periods it can take a little longer, so we appreciate your patience if a response takes a day or two extra.
What You Can Get in Touch About
- Questions about our reviews — If anything in our coverage of an offshore sportsbook, a bonus offer, or a payment method is unclear, ask us directly and we'll try to clarify it.
- Corrections — Odds, promotions, licensing details, and payout policies at offshore books change without much notice. If you've spotted something on the site that looks out of date, incorrect, or no longer matches what a book is offering, let us know so we can look into it.
- Feedback on the site — If there's a sportsbook you think we should be covering, a comparison you'd find useful, or a topic around offshore betting we haven't addressed, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone close to you is struggling with betting, tell us in your message and we will point you toward support resources. You can also contact the National Problem Gambling Helpline at 1-800-GAMBLER at any time — you don't need to wait for a reply from us first.
What to Include So We Can Help Faster
A short, specific message gets a better answer than a vague one. If your enquiry relates to a particular sportsbook, a bonus offer, or a page on the site, mentioning which one saves us a back-and-forth. We can't resolve account issues, deposits, withdrawals, or disputes with any offshore sportsbook directly — those need to go through the operator's own customer support, since we're an independent review site and not affiliated with any book we cover. If you're stuck on a payout or account issue with a specific operator, its own support team is the right first port of call.
Why Accuracy Matters to Us
Offshore sportsbooks operate outside US state regulation, licensed instead in jurisdictions such as Curaçao, Panama, or Costa Rica. That means the usual consumer protections a regulated US bettor might expect — dispute resolution, segregated funds, guaranteed payouts — don't automatically apply. Given that, keeping our information current on things like welcome bonuses, rollover requirements, deposit and withdrawal methods, and payout track records is something we take seriously. Reader reports genuinely help us keep pages accurate, so if something looks off compared to what a book is actually offering, we want to know.
Before You Reach Out
If your question is about how we compare and rank sportsbooks, or how offshore betting works in general for US players, you may find the answer already covered elsewhere on the site — for example, our page on trusted non-GamStop casinos in the UK if your enquiry touches on non-US markets. For anything specific to the sportsbooks reviewed here, email remains the quickest route.
A Reminder on Eligibility
Our site and the sportsbooks it reviews are intended for adults aged 21 and over. Betting involves real financial risk, and offshore books — since they sit outside US state regulation — carry no guarantee of licensing oversight, fund protection, or payout enforcement that a regulated US operator would be required to provide. Nothing on this site or in our replies to you should be read as a guarantee of winnings or as financial or legal advice; for anything tax- or law-related connected to offshore betting, please consult a qualified professional. If gambling stops feeling like entertainment, help is available through 1-800-GAMBLER.
We read every message that comes in, and we're glad to hear from readers who take the time to write. Thank you for visiting, and we look forward to your email.